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General terms and conditions of sale - Club subscription
Article 1: SELLER PRESENTATION
The company M.C.C. (Méhari Club Cassis), a simplified joint-stock company with a share capital of €87,810.63, having its registered office at CS 80019, 13714 Cassis Cedex, France, registered with the MARSEILLE Trade and Companies Register under number 385 081 161, VAT number FR 73 385 081 161 (hereinafter referred to as « 2CV Méhari Club Cassis » or « we »), offers for sale Club Subscription in the form of annual subscriptions providing access to benefits and discounts on products sold by 2CV Méhari Club Cassis (hereinafter the « Club Subscription » or the « Membership »), for the benefit of individuals (hereinafter the « Customer », the « Subscriber », or « you »).
Article 2: PURPOSE
These general terms and conditions of sale (the « Terms and Conditions ») apply to the Club subscriptions sold by 2CV Méhari Club Cassis. The Club subscriptions service is offered on the website www.mehariclub.com/en (hereinafter, the « Website »), and by phone through the remote sales service of 2CV Méhari Club Cassis at +33 (0)4 42 01 07 68. It allows customers to subscribe to a paid annual membership (one year) and benefit from the advantages described below.
The purchase of a Club subscriptions is subject to the prior acceptance of these Terms and Conditions.
Article 3: CUSTOMER
After reviewing the Terms and Conditions, the Subscriber whether a consumer or a professional, agrees to provide accurate and truthful personal information.
The Subscriber agrees to inform 2CV Méhari Club Cassis within fifteen (15) days of any changes to the information provided when subscribing to the Membership, particularly any changes to their email address or banking details. Failing to do so may result in the suspension of the Membership by 2CV Méhari Club Cassis.
The Club subscription is not available to minors.
2CV Méhari Club Cassis reserves the right to make any modifications it deems necessary to this service. The Terms and Conditions will be updated accordingly and enforced. Any changes to the Membership will be communicated to Subscribers by email at least fifteen (15) days before they take effect.
The Club Subscription, including any renewal, implies your obligation to pay the corresponding subscription fee, and its activation is subject to this payment.
Article 4: ACCESS TO THE SERVICE AND SUBSCRIPTION VALIDATION
To access the Club Subscription, you must:
- Have created a 2CV Méhari Club Cassis customer account on the website mehariclub.com and completed your registration. This account creation can be done directly online on the website mehariclub.com, by phone with one of our representatives, or during a purchase made at an event with the teams promoting the Club Subscription.
- Click on one of the Club subscription buttons found on many pages of the mehariclub.com website (Club subscription advantages presentation page, product pages, online customer account pages, etc.) and then validate the subscription online by making the corresponding payment; or prior to taking an order from a 2CV Méhari Club Cassis employee (telephone, event such as a trade show or meeting).
- Accept the general terms and conditions of the website mehariclub.com and the specific Club Subscription terms when ordering online. Any order placed with a 2CV Méhari Club Cassis representative implies acceptance of these terms and conditions, which remain accessible at all times on the website mehariclub.com.
The online customer account on the website mehariclub.com allows the Subscriber to log in and access the various services offered by 2CV Méhari Club Cassis. Their online account (also called MY PRIVATE SPACE) is accessible via the email address and password provided at the time of account creation. These login credentials (email address and password) are strictly personal, and the Subscriber agrees not to share them.
The password can be changed at any time directly through the online customer account. In case of lost login credentials or unauthorized use of the account, the Subscriber must inform 2CV Méhari Club Cassis through the contact channels listed on the website mehariclub.com.
Any attempt to use another user’s password or login credentials is strictly prohibited. We reserve the right to accept or refuse your registration for any legitimate reason and within the limits allowed by applicable law.
Article 5: SUBSCRIPTION BENEFITS
Customers who subscribe to the 2CV Méhari Club Cassis Club Subscription are entitled to the following benefits:
- A preferential discount of 20% on all items available on the website, with the exception of chassis, 2CV body shells, tires, towbars, products from the 602 range developed by our partner Burton, and items from various partner brands.
- Free and unlimited delivery within mainland France and Corsica for any order of €150 or more (incl. VAT), excluding potential shipping and packaging fees, and excluding oversized parts which are subject to fixed shipping charges: from €30 incl. VAT for platforms, hoods, and 2CV front wings, and from €50 incl. VAT for Méhari body tubs. Shipping for 2CV bodyshells and trailers is available upon request and quotation. The free shipping method offered to Subscribers may vary depending on the nature of the order, the choice of carrier, and the delivery location. (Excluding any packaging fees.)
- Access to exclusive promotions at certain times of the year, including private sales or flash sales offering additional specific discounts. The calendar for these exclusive promotions is determined solely by 2CV Méhari Club Cassis.
- Club Subscribers can benefit from interest-free installment payments in three (3) parts for purchases of €150 or more (incl. VAT), excluding professional Customers and Subscribers not residing in mainland France or Corsica.
- The ability to exchange or return ordered parts up to three hundred sixty-five (365) days after the purchase, without the need for an invoice, for purchases made exclusively on the website mehariclub.com or by phone at +33 (0)4 42 01 07 68.
- Access to the 2CV Méhari Club Cassis network of partner garages and relay point garages across France and Europe. Subscribers may have their parts or accessories delivered directly to select garages and potentially have them installed on site. A list is available at: A network of 350 Point-Relais partners at your service. Installation services – which are subject to a fee – are provided by the members of the 2CV Méhari Club Cassis network, under their own responsibility and independently of 2CV Méhari Club Cassis.
- Free delivery of each new printed edition of the 2CV Méhari Club Cassis catalog, or free access to its digital version.
- Access to a technical hotline at +33 (0)892 69 50 79, at the rate of €0.40/min.
- Potential special rates from 2CV Méhari Club Cassis Club Subscription partners.
Discount Voucher:
- Each customer subscribing to the Club Subscription will receive a specific digital discount voucher to be used on a future online order of their choice.
- This digital discount voucher will be worth €20 upon the first-time subscription to a one-year membership, and €25 for each subscription renewal.
- This digital voucher will be made available to the Subscriber in his online customer account within 10 days following the effective date of his subscription or its automatic renewal. Each voucher will indicate its value, expiration date, and the corresponding personalized promo code to be entered on a future order to activate the discount.
- The digital discount voucher will be valid for 45 days from its date of issue. 2CV Méhari Club Cassis reserves the right to change the validity period of the voucher. Any change in the validity period will be communicated at a minimum via the website and by email.
- The customer will also receive an email notifying them that the digital discount voucher and corresponding personalized promo code have been made available in his online account.
The general terms and conditions of sale applicable to product orders from 2CV Méhari Club Cassis remain in effect and apply in addition to the present terms when the Customer uses their Club Subscription to purchase a product or service from 2CV Méhari Club Cassis.
Article 6: DURATION OF THE MEMBERSHIP – AUTOMATIC RENEWAL
The Club Subscription is subscribed for a period of one (1) year.
At the end of the initial one (1) year period, the Subscription will be automatically renewed for an additional one (1) year from the subscription anniversary date, unless the Subscriber cancels it no later than fifteen (15) days before the end of the current Membership period.
The cancellation deadline will be communicated in accordance with Article L215-1 of the French Consumer Code via email (contact@mehariclub.com) and can be accessed at any time from the customer's online account on the website mehariclub.com.
The provisions of Articles L.215-1 and following of the French Consumer Code are reproduced in Appendix 1 of these Terms and Conditions.
Article 7: CUSTOMERS WHO HAVE RENEWED THEIR MEMBERSHIP MORE THAN FOUR TIMES
Any customer who has renewed their Club Subscription more than four times will be granted a special status called the “Gold” Club Subscription.
This status will be displayed in their online customer account with a distinctive visual identifier for the Gold Club Subscription, different from the standard Club Subscription image, shown on all account pages.
In addition, all eligible customers will benefit from priority access to the telephone sales service and the After-Sales Service of 2CV Méhari Club Cassis, available at +33 (0)4 42 01 07 68.
Article 8: CANCELLATION
If the Subscriber does not wish to renew his Club Subscription at the end of the Membership period, they must notify their decision at least fifteen (15) days prior to the cancellation deadline indicated in the reminder email or on their online customer account.
To do so, the Subscriber can log in to the “MANAGE MY SUBSCRIPTION ” section (under “YOUR CLUB SUBSCRIPTION ”) of their online account and click the “ DO NOT RENEW MY CLUB SUSBSCRIPTION ” button after confirming their intention. The request will be processed at the end of the current Membership period, provided it was submitted within the required time frame—i.e., no later than fifteen (15) days before the end of the current Subscription term.
The cancellation will thus take effect at the end of the current Subscription period and does not entitle the Subscriber to any refund, whether partial or full, of the Club Subscription fee—except in the case of exercising the legal right of withdrawal under Article L221-18 of the French Consumer Code, the conditions of which are described below.
Article 9: PRICE – PAYMENT TERMS
Any subscription to the Club Subscription implies a payment obligation.
The Subscription is paid, with the price of the Club Subscription being forty-nine euros and ninety cents (€49.90). The membership is concluded for one (1) year with automatic renewal. At the end of this period and for each subsequent one-year period, the renewal of the Club Subscription will be charged at the same price of €49.90.
In case of automatic renewal in accordance with the Terms and Conditions, the Subscriber agrees to pay the amount of the subscription corresponding to the renewal for one (1) year of his membership and to provide all necessary information, including banking details, so that the payment for this membership can be made on the renewal date of the subscription.
If the Subscriber is a professional, they are bound to the same terms and methods of payment for the Club Subscription as those established for individual Subscribers, as outlined above.
2CV Méhari Club Cassis reserves the right to modify the price of the Club Subscription. In such a case, the subscription fee for the current period will not change, and the new price will be subject to the Subscriber's acceptance at the time of renewal of their membership. The Subscriber will be informed via email.
Payment for the Club Subscription is made by MasterCard, Visa, or any other payment card that may be accepted, as well as by Paypal.
On each anniversary of the membership, if the Subscriber has not canceled their subscription within the deadlines specified above, the annual subscription fee will be automatically charged using the payment card details stored by the payment service provider (Lyra).
If the payment card details provided during the initial subscription or, later, during a potential renewal of the subscription become outdated, the Subscriber agrees that 2CV Méhari Club Cassis may proceed with the necessary payment using any available and updated banking information stored by the payment service provider. In this case, the Subscriber agrees to update their banking details as soon as possible. Failure to update these details does not constitute grounds for canceling the subscription outside of the designated cancellation periods.
2CV Méhari Club Cassis reserves the right to suspend the benefits associated with the Club Subscription if payment for the renewal subscription cannot be processed on time.
Article 10: NON-PRESERVATION OF BANKING DETAILS
The banking details used during the subscription are not retained by 2CV Méhari Club Cassis. The payment processing for the renewal of the subscription is handled by its banking and financial service provider, Lyra, which uses the card details provided by the customer during the initial subscription.
Article 11: PERSONAL DATA
You are invited to refer to the privacy policy of 2CV Méhari Club Cassis, available at the following link: https:/https://www.mehariclub.com/en/personal-data-and-cookies/, which applies to all personal data related to the purchase of the Club Subscription as well as to business relationships.
Article 12: RIGHT OF WITHDRAWAL
Club Subscription activation is immediate once payment has been validated and registered online.
In accordance with the applicable legal provisions, if the Customer subscribed to the Club Subscription on the website mehariclub.com or by phone at +33 4 42 01 07 68, they benefit from a withdrawal right of fourteen (14) days from the subscription date.
If the withdrawal period is exceeded or if the Subscriber has already activated or benefited from one of the advantages of the Club Subscription, the contract regarding the Club Subscription will be considered fully effective with no recourse for the Subscriber. In this case, they will still have the right to cancel the Membership as defined in the "CANCELLATION" article.
If the customer subscribes to the Club Subscription directly at a 2CV Méhari Club event, they will not benefit from a right of withdrawal.
The articles of the Consumer Code related to the right of withdrawal are reproduced in Annex 1 of these General Terms and Conditions.
Article 13: COMMITMENTS
By validating his Club Subscription, the Subscriber commits to using it responsibly, in compliance with all provisions of these General Terms and Conditions, and in respect of applicable laws.
Article 14: LEGAL WARRANTIES - NON-CONFORMITY AND HIDDEN DEFECTS
2CV Méhari Club Cassis, as the seller, is responsible for:
- The non-conformity defects of the Club Subscription, in accordance with Articles L.217-3 and following of the Consumer Code (legal conformity warranty).
- Hidden defects of the product, in accordance with Articles 1641 and following of the Civil Code (legal warranty against hidden defects).
Legal Warranty of Conformity: Applicable for products that are apparently defective, damaged, or do not conform to the order. You:
- Have a two (2) year period from the delivery of the product to take action against us.
- Can choose between repair or replacement of the product, subject to cost conditions outlined in Article L.217-8 of the Consumer Code.
- Are not required to prove the existence of the conformity defect within the twenty-four (24) months following the delivery of the product.
Legal Warranty for Hidden Defects: If a product has a material, design, or manufacturing defect that renders it unfit for use, you:
- Have a two (2) year period from the discovery of the defect to take action.
- Can choose between repairing the product, rescinding the sale, or receiving a price reduction, in accordance with Article 1644 of the Civil Code.
However, due to the nature of the Club Subscription, 2CV Méhari Club Cassis can only guarantee the benefits provided to its subscriber.
Consequently, 2CV Méhari Club Cassis will only grant a price reduction for orders that could not benefit from the advantages provided by the Club Subscription. To benefit from this legal warranty, the Subscriber must contact Customer Service within the specified time frame using the following contact details: pieces-detachees@mehariclub.com or by phone at +33 (0)4 42 01 07 68 (press option #1).
Article 15: COMMERCIAL WARRANTY
2CV Méhari Club Cassis does not provide any commercial warranty on the Club Subscription.
Article 16: FORCE MAJEURE
2CV Méhari Club Cassis cannot be held liable towards the Customer if the non-performance or delay in the performance of any of its obligations, as described in these General Terms and Conditions, results from a force majeure event.
A force majeure event is any occurrence beyond the control of 2CV Méhari Club Cassis, which could not reasonably have been predicted at the time of the Club Subscription, whose effects cannot be avoided by appropriate measures, and which prevents the execution of its obligation by 2CV Méhari Club Cassis, in accordance with Article 1218 of the Civil Code.
The following events are considered force majeure, without 2CV Méhari Club Cassis needing to demonstrate that the event meets the characteristics defined in the previous paragraph: war, terrorism, armed attack, embargo, large-scale social movements, natural disaster, earthquake, typhoon, flood, fire, explosion, hurricanes, power outage, network failure, IT disturbances, requisitioning at 2CV Méhari Club Cassis, its suppliers, or subcontractors, epidemic, pandemic, and/or any decision by public authorities that affects the execution of the contract.
In such a situation, 2CV Méhari Club Cassis reserves the right to suspend or terminate the sale of the Club Subscription, either entirely or partially. Its responsibility for non-performance of the obligation in question cannot be engaged, nor can it result in the payment of damages or late penalties.
The execution of the obligation is suspended for the entire duration of the force majeure event, provided it is temporary and lasts no longer than four (4) consecutive weeks. If the hindrance is definitive or exceeds a duration of four (4) consecutive weeks, the sale governed by these General Terms and Conditions will be automatically terminated after 2CV Méhari Club Cassis sends the Subscriber a notification regarding this clause.
Article 17: OPERATION OF THE WEBSITE
We are only subject to an obligation of means regarding the operation and continuity of the Website. Consequently, our liability cannot be engaged for damages resulting from the use of the Website or the internet network, such as data loss, intrusions, viruses, website access speeds, external slowdowns, suspensions, or inaccessibility of the Website, fraudulent use by third parties, breakdowns, technical issues, or if the Website proves to be incompatible or malfunctions with certain of your software, configurations, operating systems, or equipment.
Article 18: COMPLAINT - MEDIATION
In case of a complaint, the Customer may contact the after-sales service:
- By email at the following address: sav@mehariclub.com
- Or by phone at the following number: +33 (0)4 42 01 07 68 (press option n°4).
You have a period of six (6) months from the disputed event.
In accordance with Article L. 612-1 of the Consumer Code, if you are not satisfied with the final response provided by our after-sales service, you have the option to resort to free conventional mediation with the Consumer Mediation Commission (Article L. 612-1 of the Consumer Code) for the amicable resolution of the dispute.
The mediator is the National Council of Automotive Professions (CNPA). You must send a complete file to them, including the documents exchanged with after-sales service, following the submission procedures available on their website: https://www.mobilians.fr/
In case of cross-border disputes (if you reside in an EU country other than France), you can consult the European Commission’s online dispute resolution platform: https://ec.europa.eu/consumers/odr.
In the absence of an amicable agreement, any dispute, of any kind, related to these General Terms and Conditions, as well as with the sale and purchase operations concluded between 2CV Méhari Club Cassis and the Customer, will be subject to the exclusive jurisdiction of French courts, including in the case of multiple defendants, third-party actions, or summary proceedings.
Article 19: LANGUAGE
These General Terms and Conditions (GTC) are governed by French law, excluding the Vienna Convention on Contracts for the International Sale of Goods of April 11, 1980.
They are written in French. In the event that they are translated into one or more languages, only the French text shall prevail in the case of a dispute.
Annex 1: Consumer Code
For service contracts concluded for a fixed period with a tacit renewal clause, the service provider must inform the consumer in writing, either by a dedicated letter or email, no earlier than three months and no later than one month before the end of the period that allows rejection of the renewal, about the possibility of not renewing the contract. This information, presented in clear and understandable terms, must include, in a prominent box, the deadline for non-renewal.
If this information has not been provided as stated in the first paragraph, the consumer may terminate the contract free of charge at any time from the renewal date.
Advances made after the last renewal date or, in the case of indefinite contracts, after the date the initial fixed-term contract is converted, will be refunded within thirty days of the cancellation date, minus the amounts corresponding to the contract's execution up to that point.
The provisions of this article apply without prejudice to any legal provisions that impose specific rules regarding consumer information for certain contracts.
As an exception to the first paragraph, for contracts concerning television service provision under Article 2 of Law No. 86-1067 of September 30, 1986, relating to freedom of communication, and for contracts for audiovisual media services provided on demand, the consumer may terminate the contract free of charge at any time from the first renewal, provided they change their residence or their tax household changes.
When a contract has been concluded electronically or by other means, and the professional, on the day of the consumer's cancellation, offers the consumer the possibility to conclude contracts electronically, termination must be made possible via this method.
For this purpose, the professional provides the consumer with a free feature allowing them to complete, electronically, the notification and necessary steps to cancel the contract. When the consumer notifies the cancellation, the professional must confirm receipt of the notification and inform the consumer, on a durable medium and within a reasonable timeframe, of the date the contract ends and the effects of the termination.
A decree will set out the technical methods to ensure consumer identification and provide easy, direct, and continuous access to the feature mentioned in the second paragraph, such as presentation and usage methods. It will also specify the information that must be provided by the consumer.
The consumer has a period of fourteen days to exercise their right of withdrawal from a contract concluded remotely, following a telephone solicitation or off-premises, without having to justify their decision or incur any costs other than those set out in Articles L. 221-23 to L. 221-25.
The period mentioned in the first paragraph begins from the day:
- 1° Of the conclusion of the contract, for service contracts and those mentioned in Article L. 221-4;
- 2° Of receipt of the good by the consumer or a third party, other than the carrier, designated by them, for contracts for the sale of goods. For off-premises contracts, the consumer may exercise their right of withdrawal from the conclusion of the contract.
In the case of an order for multiple goods delivered separately or for an order of a good composed of lots or parts delivered in stages over a defined period, the period starts from the receipt of the last good, lot, or part.
For contracts providing for the regular delivery of goods over a defined period, the period starts from the receipt of the first good.
In accordance with Regulation No. 1182/71/EEC of the Council of June 3, 1971, establishing rules applicable to time limits, dates, and terms:
- 1° The day the contract is concluded or the day the goods are received is not included in the period mentioned in Article L. 221-18;
- 2° The period starts at the beginning of the first hour of the first day and ends at the expiration of the last hour of the last day of the period;
- 3° If the period expires on a Saturday, Sunday, or public holiday, it is extended until the first following business day.
The consumer exercises their right of withdrawal by informing the professional of their decision to withdraw by sending, before the expiration of the period specified in Article L. 221-18, the withdrawal form mentioned in item 7 of Article L. 221-5 or any other unambiguous statement expressing their intention to withdraw.
The professional may also allow the consumer to fill out and submit the form or statement online on their website. In this case, the professional must immediately send the consumer an acknowledgment of receipt of the withdrawal on a durable medium.
The burden of proof of exercising the right of withdrawal under the conditions set out in Article L. 221-21 lies with the consumer.
The consumer must return or hand over the goods to the professional or a person designated by them without undue delay and, at the latest, within fourteen days of communicating their decision to withdraw, in accordance with Article L. 221-21, unless the professional offers to collect the goods themselves.
The consumer is only responsible for the direct costs of returning the goods, unless the professional agrees to bear these costs or fails to inform the consumer that these costs are their responsibility. However, for off-premises contracts, when the goods are delivered to the consumer’s home at the time the contract is concluded, the professional must collect the goods at their expense if they cannot be returned normally by post due to their nature.
The consumer's liability can only be engaged in the case of depreciation of the goods resulting from handling beyond what is necessary to establish the nature, characteristics, and proper functioning of these goods, provided the professional has informed the consumer of their right of withdrawal, in accordance with item 7° of Article L. 221-5.
When the right of withdrawal is exercised, the professional must reimburse the consumer for all sums paid, including delivery charges, without unjustified delay and at the latest within fourteen days from the date on which they are informed of the consumer's decision to withdraw.
For contracts for the sale of goods, unless the professional offers to collect the goods themselves, the professional may delay the reimbursement until the goods are returned or until the consumer has provided proof of shipment of the goods, with the date considered being the first of these events.
The professional must make the reimbursement using the same payment method used by the consumer for the initial transaction, unless the consumer expressly agrees to use another method, and provided that the reimbursement does not incur any costs for the consumer.
The professional is not required to reimburse additional delivery charges if the consumer has expressly chosen a more expensive delivery method than the standard delivery method offered by the professional.
The consumer who has exercised their right of withdrawal from a contract for the supply of digital content without a physical medium is not liable for any amount if:
- 1° The professional did not obtain their express prior consent for the performance of the contract before the end of the withdrawal period, nor proof that the consumer acknowledged losing their right of withdrawal after the contract was fully executed at the consumer's express request;
- 2° The contract does not include the information specified in the third paragraph of Article L. 221-9 and the second paragraph of Article L. 221-13.
I.-The professional refrains from using any content, other than personal data for which they comply with obligations arising from Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, provided or created by the consumer during the use of the digital content or service provided by the professional, except where such content:
- 1° Is of no use to the consumer once they no longer use it;
- 2° Relates only to the consumer's activity when using the digital content or service provided by the professional;
- 3° Has been aggregated with other data by the professional and cannot be disaggregated or can only be disaggregated with disproportionate effort;
- 4° Has been jointly generated by the consumer and others, and other consumers may continue to use it.
II.-Except in the situations referred to in items 1 to 3 of paragraph II, the professional must make available to the consumer, upon their request, all content, other than personal data, which was provided or created by the consumer during the use of the digital content or service provided by the professional.
III.-The consumer has the right to recover this digital content free of charge, without the professional obstructing it, within a reasonable time and in a commonly used and machine-readable format.
IV.-In case of withdrawal from the contract, the professional may prevent any further use of the digital content or digital service by the consumer, notably by making the digital content or service inaccessible to the consumer or by disabling the consumer's user account, without prejudice to paragraph II.
V.-When the consumer has exercised their right of withdrawal, they must refrain from using the digital content and making it accessible to third parties.
The right of withdrawal cannot be exercised for contracts:
- 1°For the provision of services fully performed before the end of the withdrawal period and, if the contract obliges the consumer to pay, whose execution began with their prior and express consent and with their acknowledgment of the loss of their right of withdrawal, when the service has been fully performed by the professional;(…)
- 13° For the provision of digital content without a physical medium, whose execution began before the end of the withdrawal period, and if the contract obliges the consumer to pay, when:
- a) The consumer has given express prior consent for the execution of the contract to begin before the expiration of the withdrawal period;
- b) The consumer has acknowledged they will lose their right of withdrawal;
- c) The professional has provided confirmation of the consumer's agreement.